Zoom +  =

Frequently Asked Questions on Zoom using Google Slides

Share your screen and display your Google Slide with numbered list of frequently asked questions. Read the list aloud and ask participants to identify which questions they want answered by saying a number out loud or via the chat. Read the question requested aloud, answer it yourself or have a volunteer try. Repeat.

Step-by-Step Instructions

  1. Share your screen to display your Google Slides presentation with your list of FAQs.
  2. Read the list out loud including the number, “Number 1: Why do…”
  3. Once you’ve read out the full list, ask participants to call out numbers they want answered. If you have a small group, ask them to unmute and say a number out loud. Or have people share in the chat the number of the questions they want answered.
  4. Read out the question requested. Answer the question or ask participants to chime in with thoughts.
  5. Repeat.

Prep

Prepare a Google Slide with a number of frequently asked questions. The list should be no longer than eight questions (ideal number being between four and six). Be sure the questions are easily readable when you share your screen. Aim for one line of text per question.

Context

When considering your list of questions ask yourself, "What do participants want to know but are afraid to ask?" This hesitancy might come from the questions feeling too obvious, insensitive/problematic, bias, etc. Additionally, make sure they are questions you (or your co-facilitator) feel prepared to answer.

If you want to have your Google Slides in presentation (rather than editing) mode before you share your screen, instead of hitting the word "present" on your Google Slides select the small drop down arrow next to the word "present" and choose "presenter view." This will bring up a non-fullscreen version of your presentation that you can then select when you go to share your screen.

Substituting Apps

If you're using apps other than Zoom and Google Slides, here are the specific things your software will need to be able to do:

Google Slides allows you to make an easily readable presentation.

Additional Resources

Reusable Template:

Author

Author HeadshotTacoma, WA

Activity by Meg Bolger

Co-developer of Facilitator Cards. Co-author of Unlocking the Magic of Facilitation. Adamant believer that facilitation can change the world.

Facilitation Testers Needed

This activity by Meg Bolger would really benefit from other facilitators testing it, tweaking it, and reporting back. If you give it a try in your virtual facilitation, all we ask is that you tell us how it went.

The main things we're wondering are regarding the context you facilitated it in (with whom, and toward what goal), how well it worked (what worked and what didn't), and in what ways you altered the instructions to make it work for you.